Unmatched Expertise in Organizational Resilience
Passion. Experience. Expertise.
OUR ORGANIZATIONAL RESILIENCE SERVICES
Leveraging our deep expertise in program management, IT solutions, and organizational learning – Edwards is ready to support the strengthening of your organization so you can withstand the hazards that disrupt and threaten operational success.
WHAT WE DO
Managing Risks Across Functional Areas
Integrated Solutions Across All Functions
Many organizations face significant risks across all facets of operations: facilities, IT, assets, and people. Edwards, a leader in process improvement, develops solutions using an “integrated” approach that leverages Agile project management expertise. We help sectors like commercial, government, nonprofit, and education manage complex risks with streamlined, effective strategies. This holistic approach addresses risks to support operational excellence, even in the most complex environments.
Business Continuity Planning
Keeping Critical Operations Running
We develop, audit, and test business continuity plans focused on protecting key business functions during disruptions. Known for our practical approach, our services help your organization meet regulatory requirements like DFARS, FINRA, and Joint Commission standards. Our solutions are tailored to your needs, simple and actionable, and always aligned with your mission. Exercises, from tabletop discussions to ongoing support, help keep your organization ready for the unknown list of complex challenges.
Training & Education Programs
Empowering Your Teams
Edwards trains your teams to handle adversity confidently. From tabletop exercises with leadership to scenario planning, our programs make sure your workforce is ready for any challenge. Training is tailored to your needs, focused on developing capabilities—not just plans. This approach strengthens your team’s response, preparing them to act independently and effectively.
✅ Customized resilience training tailored to your needs.
✅ Scenario planning to ensure mission-critical readiness.
✅ Practical, hands-on training to build preparedness at every level.
Supply Chain & Vendor Risk Assessment
Mitigating External Risks
Supply chain risks are serious for any organization, and compliance with standards like NIST 800-171 is increasingly required. Edwards manages vendor and third-party risks to ensure both compliance and commitment. Our team ensures your network strengthens operations, rather than creating vulnerabilities.
✅ Assess and mitigate risks across supply chains and networks.
✅ Align with NIST 800-171 and prepare for CMMC updates.
✅ Develop a program that continually identifies deeper risks.
✅ Ensure your vendor network is a source of strength, not risk.
ADDITIONAL WAYS WE CAN SUPPORT YOUR RESILIENCE
Beyond our core offerings, we provide a range of services designed to ensure your organization remains resilient and prepared. Edwards is equipped to help you navigate challenges and bolster your operational strength.
Ensuring the achievement of enterprise objectives begins with a practical and sustainable approach. Leveraging standards such as ISO 22301 and NFPA 1600, best practices, and your existing organizational capabilities, Edwards helps clients develop a mature continuity program that makes their organization stronger.
Fully functional and available IT systems are a critical component of nearly all modern business functions. Edwards extensive background in IT systems design and operations helps organizations develop strong, robust, and recoverable systems that are fully integrated into other aspects of enterprise continuity.
Responding and recovering to the spectrum of hazards facing organizations today requires much more than binders of response plans and checking boxes for compliance. Edwards and our partners deliver a comprehensive set of solutions that are tailored for our client’s continued success.
Edwards focuses on identifying vulnerabilities across your organization, from cybersecurity to operational disruptions, before they escalate. We develop cross-functional capabilities that keep you prepared, ensuring resilience and long term success.
Want to learn more about how Edwards can help you build organizational resilience?
What Actually Makes Our Organizations Stronger?
Director of Organizational Resilience, Ryan Miller, PMP, ARM-E shares his thoughts and research around building capabilities that produce value; capabilities that go beyond “just getting through” disruption or disaster.
In an era of increasing natural disasters, non-stop cyber attacks, unpredictable labor markets, and fragile supply chains, now is the perfect time to double-down on what is necessary for organizational resilience and business continuity. Read more in our recent blog.
THE EDWARDS ADVANTAGE
Guided By Your Mission
Our big-picture approach is guided by your mission, helping you strengthen core operations while addressing gaps. Every solution is crafted to not only meet immediate challenges but also position your organization for long-term success.
Be prepared to face emerging threats with confidence. Preparedness, cultivation of cross-cutting capabilities, and staying ahead of threats are keys to long-term resilience.
Actionable Solutions
No two organizations are alike. We offer customized solutions to fit your specific needs, ensuring your resilience strategy aligns with your unique business goals.
Our approach includes a comprehensive analysis of your organization’s vulnerabilities and risks. From cybersecurity threats to supply chain disruptions, we help identify potential issues before they escalate.
Proactive Strategy & Methodology
We help you anticipate challenges before they arise. Our deep expertise in risk assessment and strategic planning ensures that your organization stays ahead of potential threats.
By identifying vulnerabilities early, we equip you with tools to take action. This proactive approach is a cornerstone of building resilient organizations.
People Are Your Strength
Our resilience solutions are built on the strength and adaptability of every individual in your organization. At Edwards, this is one of our Core Values. We empower teams to think critically and act with agility.
True resilience comes from within—by focusing on your people, we help cultivate a culture of adaptability and forward-thinking, where every team member plays an important role.
Meet the Director
Joining in 2024, Ryan works with both commercial and government clients as he leverages Edwards deep expertise in program management, performance improvement, and organizational learning to support the strengthening of organizations and their ability to stay ahead of threats and thrive despite hazards that disrupt and threaten operational success.
In this role, Ryan draws on his background in crisis management, business continuity, and risk management. This includes his appointment as emergency management director, where he led the response and recovery to multiple complex emergencies and disasters.
Ryan is appointed to the Maryland Governor’s Emergency Management Advisory Committee and as Secretary of the Maryland World Class Consortia. He also enjoys teaching as adjunct faculty in the Sellinger School of Business and Management at Loyola University of Maryland.
Ryan holds a Master of Science in Engineering Management from The George Washington University. He is a Project Management Institute (PMI) certified Project Management Professional (PMP) and holds numerous certifications related to risk management, business continuity, and emergency management.
Ryan Miller
Director of Organizational Resilience
Want More?
Organizational Resilience is only one piece of successful operational performance! Check out our other solutions – Performance Management, Training & Development, and Cybersecurity.