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organizational resilience
Discover how Edwards drives success across industries with tailored solutions that meet our clients' needs.

Unmatched Expertise in Organizational Resilience

With decades of experience across numerous industries, Edwards delivers comprehensive strategies to safeguard your operations. From in-depth risk assessments to continuity program development, our solutions are designed to enhance your organization’s ability to respond, recover, and thrive in the face of disruption or disaster.

Passion. Experience. Expertise.

We go beyond basic preparedness and empower your organization to thrive through adversity. Our solutions are comprehensive but developed through the lens of recognized industry standards such as ISO 22301 and are specific to your unique capabilities. As experts in process and performance, we jointly assess your current processes and develop strategies that enhance your ability to anticipate, respond, and recover from disruptions. Our team is passionate about safeguarding your future, we’re dedicated to helping you achieve operational resilience and long-term success. That’s what we do.

OUR ORGANIZATIONAL RESILIENCE SERVICES

By leveraging our deep expertise in program management, IT solutions, and organizational learning, we are ready to support the strengthening of your organization so you can withstand the hazards that disrupt and threaten operational success.

WHAT WE DO

MANAGING RISKS ACROSS FUNCTIONAL AREAS

Integrated Solutions Across All Functions

Many organizations face significant risks across all facets of operations: facilities, IT, assets, and people. Edwards, a leader in process improvement, develops solutions using an “integrated” approach that leverages Agile project management expertise. We help sectors like commercial, government, nonprofit, and education manage complex risks with streamlined, effective strategies. This holistic approach addresses risks to support operational excellence, even in the most complex environments.

BUSINESS CONTINUTITY PLANNING

Keeping Critical Operations Running

We develop, audit, and test business continuity plans focused on protecting key business functions during disruptions. Known for our practical approach, our services help your organization meet regulatory requirements like DFARS, FINRA, and Joint Commission standards. Our solutions are tailored to your needs, simple and actionable, and always aligned with your mission. Exercises, from tabletop discussions to ongoing support, help keep your organization ready for the unknown list of complex challenges.

TRAINING & EDUCATION PROGRAMS

Empowering Your Teams

Edwards trains your teams to handle adversity confidently. From tabletop exercises with leadership to scenario planning, our programs make sure your workforce is ready for any challenge. Training is tailored to your needs, focused on developing capabilities—not just plans. This approach strengthens your team’s response, preparing them to act independently and effectively.

✅ Customized resilience training tailored to your needs.
✅ Scenario planning to ensure mission-critical readiness.
✅ Practical, hands-on training to build preparedness at every level.

SUPPLY CHAIN & VENDOR RISK ASSESSMENT

Mitigating External Risks

Supply chain risks are serious for any organization, and compliance with standards like NIST 800-171 is increasingly required. Edwards manages vendor and third-party risks to ensure both compliance and commitment. Our team ensures your network strengthens operations, rather than creating vulnerabilities.

✅ Assess and mitigate risks across supply chains and networks.
✅ Align with NIST 800-171 and prepare for CMMC updates.
✅ Develop a program that continually identifies deeper risks.
✅ Ensure your vendor network is a source of strength, not risk.

ADDITIONAL WAYS WE CAN SUPPORT YOUR RESILIENCE

Beyond our core offerings, we provide a range of services designed to ensure your organization remains resilient and prepared. Edwards is equipped to help you navigate challenges and bolster your operational strength.

Continuity Programs

Ensuring the achievement of enterprise objectives begins with a practical and sustainable approach. Leveraging standards such as ISO 22301 and NFPA 1600, best practices, and your existing organizational capabilities, Edwards helps clients develop a mature continuity program that makes their organization stronger.

IT Disaster Recovery

Fully functional and available IT systems are a critical component of nearly all modern business functions. Edwards extensive background in IT systems design and operations helps organizations develop strong, robust, and recoverable systems that are fully integrated into other aspects of enterprise continuity.

Emergency Preparedness

Responding and recovering to the spectrum of hazards facing organizations today requires much more than binders of response plans and checking boxes for compliance. Edwards and our partners deliver a comprehensive set of solutions that are tailored for our client’s continued success.

Stretegic Support

Edwards focuses on identifying vulnerabilities across your organization, from cybersecurity to operational disruptions, before they escalate. We develop cross-functional capabilities that keep you prepared, ensuring resilience and long term success.

Want to learn more about how Edwards can help you build organizational resilience?

What Actually Makes Our Organizations Stronger?

Director of Organizational Resilience, Ryan Miller, PMP, ARM-E shares his thoughts and research around building capabilities that produce value; capabilities that go beyond “just getting through” disruption or disaster.

In an era of increasing natural disasters, non-stop cyber attacks, unpredictable labor markets, and fragile supply chains, now is the perfect time to double-down on what is necessary for organizational resilience and business continuity. Read more in our recent blog.

THE EDWARDS ADVANTAGE

Guided By Your Mission

Our big-picture approach is guided by your mission, helping you strengthen operations while addressing key gaps. Each solution is crafted to meet immediate challenges and position your organization for sustained success. Be prepared to face emerging threats with confidence. Preparedness, development of cross-functional capabilities, and staying ahead of risk are vital to long-term resilience.

Actionable Solutions

No two organizations are alike. We provide customized solutions to match your needs, aligning resilience efforts with your unique goals. Our approach includes in-depth analysis of vulnerabilities and risk. From cybersecurity to supply chain disruptions, we help uncover potential issues early so you can act before they escalate and protect critical operations.

Proactive Strategy & Methodology

We help you anticipate risk before it disrupts operations. Our deep expertise in risk assessment and planning keeps your organization ahead of emerging threats. By identifying vulnerabilities early, we give you tools to act with confidence. This proactive, strategic approach is a key element in building resilient organizations from the inside out.

People Are Your Strength

Resilience starts with people. At Edwards, we believe strength comes from within—every individual contributes to your success. We empower teams to act with agility and think critically. This core value informs how we build resilience. When your team is equipped and engaged, they help create a culture of adaptability and forward momentum.

Meet the Director

Joining in 2024, Ryan works with both commercial and government clients as he leverages Edwards deep expertise in program management, performance improvement, and organizational learning to support the strengthening of organizations and their ability to stay ahead of threats and thrive despite hazards that disrupt and threaten operational success.

In this role, Ryan draws on his background in crisis management, business continuity, and risk management. This includes his appointment as emergency management director, where he led the response and recovery to multiple complex emergencies and disasters.

Ryan is appointed to the Maryland Governor’s Emergency Management Advisory Committee and as Secretary of the Maryland World Class Consortia. He also enjoys teaching as adjunct faculty in the Sellinger School of Business and Management at Loyola University of Maryland.

Ryan holds a Master of Science in Engineering Management from The George Washington University. He is a Project Management Institute (PMI) certified Project Management Professional (PMP) and holds numerous certifications related to risk management, business continuity, and emergency management.

Ryan Miller

Director of Organizational Resilience

LOOKING FOR MORE?

Organizational Resilience is only one piece of successful operational performance! Check out our other solutions – Performance ManagementTraining & Development, and Cybersecurity.

Discover Edwards Performance Solutions

Tailored Expertise. Comprehensive Support.

We work with organizations to tackle today’s business challenges. Our team is equipped with the expertise to optimize performance, build resilience, and ensure compliance across industries.

We focus on:

  • Performance Management – Improving efficiency and results that matter.

  • Organizational Resilience – Helping you adapt to the constant pace of change.

  • Training & Development – Empowering teams with the skills to lead.

  • Cybersecurity Compliance – Navigating the complexities of regulations with clarity.

We’re here to help you face the challenges ahead and stay ahead.