eLearning 101 – FAQ

Our eLearning platform provides an accessible way to boost your career, with self-paced advanced learning options. All courses are created using the Edwards instructional systems design (ISD) approach based on industry standards. All learning formats are available as commercial-off-the-shelf (COTS), tailored COTS, or customized courses. Taking 20+ years of training excellence, Edwards now offers the same expertise in an online, self-paced environment. eLearning is a flexible way to learn at the click of a button – providing an accessible way to boost your career.

Edwards 101

Edwards provides business solutions and consulting services to increase profitability, performance, and security. Visit EdwPS.com for more information or email us directly at Info@EdwPS.com.

Contact us here for questions (e.g., training content, access information, purchases, etc) or call us at 1.800.556.2506.

Our privacy policy is located on the Edwards website here. Terms and Conditions are available when purchasing a module or course.

Module & Course Information

Edwards offers both Instructor-led and eLearning courses. Currently, we offer the following eLearning courses: Project Risk Management and Requirements Management for Systems Engineers. Please click to view our full course catalog. Courses are commercial-off-the shelf (COTS). COTS are generic courses that can be tailored and customized to meet your specified learning needs.

Yes. Contact customer service here to learn how we can meet your specific training needs. Discounts are available for multiple user accounts.

Yes. Edwards is a Registered Education Provider (R.E.P) with the Project Management Institute (PMI). PDUs are available for PMI project management based courses. Course/Module PDUs are listed in the catalog.

Modules/courses are available to view for 90 days after purchase. Supplemental materials/resources (e.g., handouts, case studies) are available to download and yours to keep.

TBD

A module concentrates on one particular lesson/topic. A course is a curated selection of modules exploring a major concept.

Yes. Transcripts are available on the user dashboard for 90 days. After the 90 day window, please submit a request here.

Yes. A Certificate of Completion will be provided upon successful completion of a module or course.

No. We currently only provide modules and courses in English.

Help Desk Support

For account issues, please submit a customer service query here. We will respond within 24 hours. Password resets are automated through the Absorb Learning Management System (LMS) platform. Edwards standard business hours are Monday-Friday, 9am-5pm. For urgent matters during this time, please contact us at 1.800.556.2506.

How to Purchase

Yes. Our promotional video provides a look into the interactive features of courses/modules. Users also have the option to purchase a module before purchasing a full course.

Visa, Master Card, Discover, American Express.

Contact us here for corporate quotes.

Module/course enrollment is confirmed immediately upon purchase.

Contact customer service here to adjust your purchases.

You have 24 hours to cancel your transaction for a partial refund. After 24 hours purchases are non-refundable. If you accidentally purchase the wrong module or course title, please submit a request here to transfer credit. Additional queries should be submitted here.

Purchased content is available for 90 days. You may revisit module/course content as frequently as desired during the 90 day window.

Technical

No. Absorb is a web-based platform and does not require additional plug-ins or software downloads.

Yes. All modules/courses follow American with Disabilities Act (ADA) Section 508 Accessibility Requirements.

Yes. Absorb records your progress and allows you to return to the beginning of the slide you left off. Since Absorb is a web-based software, you can access where you left off using any device.

Since Absorb is a web-based software, you can access where you left off using any device.

TBD

Please use a desktop or laptop for optimal functionality.